5 Best Practices for Web Chat (Whatever Your Business Size)

By | February 17th, 2017|Categories: Blog, Featured|

Web Chat has taken hold as the number one customer service improvement for the Enterprise in 2017, but let’s be clear: Web Chat is NOT just for the Enterprise! In fact, 81% of companies surveyed in 2016’s DimensionData Report plan to support web chat features within one year, if they don’t already. I mean, the