Downtime: It happens to the best of us--no matter what tools we use. Many businesses faced serious challenges this week as Amazon’s AWS S3 Service went down. In instances like this, downtime can’t be avoided and comes with a real financial cost. But what about the rest of the time? Obviously, downtime is something to
About Mark ZangariMark Zangari is the Director of Services at BrantTel Networks. He is a Senior Services leader with more than 16 years of experience in Unified Communications with extensive experience in developing the Go-To-Market Strategy for Managed Services, including the creation of a complete Managed Services portfolio focused on ITIL Best Practices and Continual Service Improvement.
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