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Articles about Technology, Business and Customer Experience from your Trusted Advisors at BrantTel Networks.

June 2017

35 Canadian Innovations Pt 5: Telecommunications

By | 2017-06-30T15:46:52+00:00 June 30th, 2017|Categories: Blog|

Happy Canada Day! A lot of history has happened in the last 150 years. Over the last four posts, we have covered 24 world-changing Canadian innovations and today we round out our list of the top 35 Canadian innovations. We, at BrantTel, think that we have saved the best category for last: Telecommunications. The Canadian

35 Canadian Innovations Pt 4: Medicine

By | 2017-06-30T15:47:05+00:00 June 23rd, 2017|Categories: Blog|

Last week, our coverage of Canada’s 35 greatest innovations focused on things that changed culture. This week, we examine how Canadian Innovators have influenced the world of Medicine. Canadian medical innovations have changed how people live their daily lives and exactly how long some people get to live out their daily lives. Insulin Most have

Top 3 Reasons to Take a Closer Look at SD-WAN

By | 2017-06-15T16:20:47+00:00 June 15th, 2017|Categories: Blog, News|

Perhaps you have heard the term “SD-WAN” thrown around these days. For some, it may be familiar, but for many others, you find yourself asking, “I'm sorry--SD What?” So, what is SD-WAN and why are so many people talking about it? Simply put, SD-WAN stands for “software-defined wide area networking”, and while it hasn’t

35 Canadian Innovations That Changed The World Pt 3: Culture

By | 2017-06-30T15:47:14+00:00 June 9th, 2017|Categories: Blog|

Can you believe this marks our third week reviewing 35 Canadian Innovations that changed the world? That means Canada Day is right around the corner and since we are at the halfway mark of our five-part journey, it’s time to get even more serious about the effects of Canadian innovations. This week we broaden our

35 Canadian Innovations That Changed The World Pt 2: Sports

By | 2017-06-30T15:41:07+00:00 June 2nd, 2017|Categories: Blog|Tags: , , , , , |

Welcome to Part Two of BrantTel’s coverage of Canada’s top 35 innovations, celebrating Canada's 150th and BrantTel's 35th birthdays – (if you haven't read Part 1, click here) today we’re going to be talking about some of Canada’s contributions to sports innovations! Whether it is the Olympics or our unbelievable supply of Pro Hockey players,

May 2017

35 Canadian Innovations That Changed The World – Part 1

By | 2017-06-30T16:49:00+00:00 May 26th, 2017|Categories: Blog|Tags: , , |

In 2017, BrantTel is celebrating 35 years in business, and as we move close to Canada Day, we have been reflecting on the important aspects of life. There is a lot we agree on as a team, but there is one overarching truth that we couldn’t escape: Canada is pretty great. We figured: why not

March 2017

How to Proactively Avoid Downtime

By | 2017-03-03T11:29:58+00:00 March 2nd, 2017|Categories: Blog, News|Tags: , , , , , , , , , , , , , , |

Downtime: It happens to the best of us--no matter what tools we use. Many businesses faced serious challenges this week as Amazon’s AWS S3 Service went down. In instances like this, downtime can’t be avoided and comes with a real financial cost. But what about the rest of the time? Obviously, downtime is something to

February 2017

5 Best Practices for Web Chat (Whatever Your Business Size)

By | 2017-02-24T11:55:42+00:00 February 17th, 2017|Categories: Blog, Featured|Tags: , , , , , , , , , , , |

Web Chat has taken hold as the number one customer service improvement for the Enterprise in 2017, but let’s be clear: Web Chat is NOT just for the Enterprise! In fact, 81% of companies surveyed in 2016’s DimensionData Report plan to support web chat features within one year, if they don’t already. I mean, the

How To Reduce Risk In Canadian Winters With Hybrid Cloud

By | 2017-02-24T12:58:33+00:00 February 7th, 2017|Categories: Blog, Featured|Tags: , , , , , , , |

Canadian winters are a beast. Sure, we may have winter to thank for Saturday pond-hockey, but our harsh conditions can also lead to serious business disruption for the unprepared - winter is a risk we take every year. Take, for instance, the recent ice storms in New Brunswick. They’ve found themselves in the middle of the

January 2017

What Does Avaya’s Restructuring Mean To You?

By | 2017-02-24T11:58:59+00:00 January 20th, 2017|Categories: Blog, News|Tags: , , , , , , , , , , |

You may have heard that Avaya Inc. has filed for Chapter 11, which is a financial restructuring process in the United States. But what does this mean for Canadian Customers? At BrantTel, we believe it is important to bring clarity and transparency to the conversation. In our 35 years in this business, we’ve navigated several

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