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Your organization’s communication system is vital to your everyday success. The effect of downtime with your voice communications system is very costly. BrantTel Networks has been recognized as a leader in emergency service. Besides a host of Fortune 500 companies which rely on BrantTel service, other critical organizations such as hospitals, RCMP, 911 Centers, firehalls, and government emergency response centers rely on the ongoing 24/7 services provided by BrantTel Networks.
BrantTel’s "Priority One" service ensures that any system alarms and malfunctions will be responded to immediately and a resource and escalation system will ensure that the finest trained technical staff monitors and attends to the problem at hand.
The power of the Definity family of voice systems provides a unique and complete remote system monitoring program. The algorithm provided by this technology allows the system to clear system alarms often without a service call. This service solution also involves the system alarms to trigger an immediate call to our technical support center with an error log. This does not require the customer to place a call or even be aware of a system problem. The BrantTel 24/7 service center gives you the comfort and the "uptime" to allow you to do business during the day and sleep well at night. |
