Technical Assistance Center

As part of the BrantTel Priority One Service package you will enjoy the support and guidance from our TAC center. The TAC Center is staffed by fully trained product specialists to assist you in your everyday needs. Your service needs, whether small or large are important for your business. The BrantTel TAC Center is there to provide quick and easy telephone support or remote dial up support to service or make changes to your system software. The TAC Center staff also houses a complete lab facility to test, monitor and resolve any Telephone System, Voicemail System or Special Application you may have. They have full access to Avaya Tier 4 System Engineers should additional manufacturer assistance be required.

The TAC also staffs Unified Messaging Specialists, Data Specialists (MCSE, CCNA, CCDA, CNA, A+, ACACN), System Administration Trainers, Call Center Application Specialists and more. In today's world of convergence you will find a host of voice and data resources at your fingertips to ensure that you get the best in ongoing customer support.

As technology advances at a rapid pace, our customers increasingly rely on the BrantTel TAC Center as a valued business resource.

For information regarding Daylight Saving Time Changes please follow the link below.

Daylight Saving Time Changes