current events

March 2017

How to Proactively Avoid Downtime

By | 2017-03-03T11:29:58+00:00 March 2nd, 2017|Categories: Blog, News|Tags: , , , , , , , , , , , , , , |

Downtime: It happens to the best of us--no matter what tools we use. Many businesses faced serious challenges this week as Amazon’s AWS S3 Service went down. In instances like this, downtime can’t be avoided and comes with a real financial cost. But what about the rest of the time? Obviously, downtime is something to

December 2016

How Consolidation Helps Customers

By | 2017-01-20T10:57:09+00:00 December 12th, 2016|Categories: Blog, Featured, News|Tags: , , , , , , , , , , , |

2016 has been one for the books. Setting aside the obvious headlines that may come to mind, it’s also been a curious year for those of us in the business technology and customer experience space. If you scan the headlines you’ll notice a nearly constant stream of speculating on the future of almost every vendor

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