technology

June 2017

35 Canadian Innovations That Changed The World Pt 2: Sports

By | 2017-06-30T15:41:07+00:00 June 2nd, 2017|Categories: Blog|Tags: , , , , , |

Welcome to Part Two of BrantTel’s coverage of Canada’s top 35 innovations, celebrating Canada's 150th and BrantTel's 35th birthdays – (if you haven't read Part 1, click here) today we’re going to be talking about some of Canada’s contributions to sports innovations! Whether it is the Olympics or our unbelievable supply of Pro Hockey players,

May 2017

35 Canadian Innovations That Changed The World – Part 1

By | 2017-06-30T16:49:00+00:00 May 26th, 2017|Categories: Blog|Tags: , , |

In 2017, BrantTel is celebrating 35 years in business, and as we move close to Canada Day, we have been reflecting on the important aspects of life. There is a lot we agree on as a team, but there is one overarching truth that we couldn’t escape: Canada is pretty great. We figured: why not

February 2017

5 Best Practices for Web Chat (Whatever Your Business Size)

By | 2017-02-24T11:55:42+00:00 February 17th, 2017|Categories: Blog, Featured|Tags: , , , , , , , , , , , |

Web Chat has taken hold as the number one customer service improvement for the Enterprise in 2017, but let’s be clear: Web Chat is NOT just for the Enterprise! In fact, 81% of companies surveyed in 2016’s DimensionData Report plan to support web chat features within one year, if they don’t already. I mean, the

December 2016

How Consolidation Helps Customers

By | 2017-01-20T10:57:09+00:00 December 12th, 2016|Categories: Blog, Featured, News|Tags: , , , , , , , , , , , |

2016 has been one for the books. Setting aside the obvious headlines that may come to mind, it’s also been a curious year for those of us in the business technology and customer experience space. If you scan the headlines you’ll notice a nearly constant stream of speculating on the future of almost every vendor

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