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January 2019

Avaya Engage 2019 – Highlights

By | 2019-01-30T08:51:32-04:00 January 30th, 2019|Categories: Blog, News|Tags: , , |

What a great show put on by Avaya at their annual meetup in Austin. Sponsored by the IAUG (Avaya User Group) over 2400 attendees filled the halls of the Austin Convention Center for 4 days of technology talk with their customers and partners. Many Canadian customers and partners also attended. The Conference features hundreds of

November 2018

September 2018

Get the Most out of Change – If everybody changes at the same time, is it really that scary?

By | 2018-09-17T12:30:56-04:00 September 13th, 2018|Categories: Blog, News|Tags: , , , , , , , , , |

Don't be fooled by the quiet Change protestors, they’re out there in droves. If your business is looking to change phone systems, CRM systems, staff, locations or the way you do business, it can be a frightening time for many. Even for an advanced country like Canada, we are modest at best with our Change

December 2017

Avaya Emerges from Chapter 11 Process as Public Company

By | 2017-12-20T17:06:00-04:00 December 20th, 2017|Categories: News|

At BrantTel Networks we aim to bring you insight and transparency in this ever-changing industry. Today, we bring you news regarding Avaya's Chapter 11 proceedings once a more. In a recent announcement, included below, Avaya states that their restructuring plan has been confirmed by the courts and they will emerge by the end of 2017

November 2017

What We Learned at GTACC 2017

By | 2017-11-09T16:18:24-04:00 November 9th, 2017|Categories: Blog, News|

Now that the curtain has fallen on GTACC 2017, we’re excited to share some of what we gleaned from this year's top-notch roster of speakers and presenters. As usual, BrantTel Networks was a Gold Sponsor at the event which brought together Customer Service leadership from Fortune 500 companies and smaller businesses alike, all eager to hear

June 2017

Top 3 Reasons to Take a Closer Look at SD-WAN

By | 2018-01-25T10:45:54-04:00 June 15th, 2017|Categories: Blog, News|

Perhaps you have heard the term “SD-WAN” thrown around these days. For some, it may be familiar, but for many others, you find yourself asking, “I'm sorry--SD What?” So, what is SD-WAN and why are so many people talking about it? Simply put, SD-WAN stands for “software-defined wide area networking”, and while it hasn’t

March 2017

Avaya Receives Final Approval for $725 Million DIP Financing Facility

By | 2017-03-14T13:49:52-04:00 March 14th, 2017|Categories: News|Tags: , , , , |

In a letter sent to customers on Tuesday, Avaya has confirmed that they have received authorization to access the full amount of DIP financing, bolstering their operations and allowing for minimal disruption during the debt restructuring. The letter can be read, in full, below. Letter To Customers Our Valued Customer, As one of our valued customers,

Extreme Networks Asset Purchase Agreement to Acquire Avaya Networking

By | 2017-03-09T10:28:38-04:00 March 9th, 2017|Categories: News|

Avaya has announced in a letter sent to March 9th that it has entered into an Asset Purchase Agreement with Extreme Networks in an effort to sell the Networking business for $100 million USD. The letter is included below. Avaya's Letter to Customers RE: Avaya Networking Today we announced that we have entered into an Asset

How to Proactively Avoid Downtime

By | 2017-03-03T11:29:58-04:00 March 2nd, 2017|Categories: Blog, News|Tags: , , , , , , , , , , , , , , |

Downtime: It happens to the best of us--no matter what tools we use. Many businesses faced serious challenges this week as Amazon’s AWS S3 Service went down. In instances like this, downtime can’t be avoided and comes with a real financial cost. But what about the rest of the time? Obviously, downtime is something to

January 2017

What Does Avaya’s Restructuring Mean To You?

By | 2017-02-24T11:58:59-04:00 January 20th, 2017|Categories: Blog, News|Tags: , , , , , , , , , , |

You may have heard that Avaya Inc. has filed for Chapter 11, which is a financial restructuring process in the United States. But what does this mean for Canadian Customers? At BrantTel, we believe it is important to bring clarity and transparency to the conversation. In our 35 years in this business, we’ve navigated several

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