canada

September 2018

Get the Most out of Change – If everybody changes at the same time, is it really that scary?

By | 2018-09-17T12:30:56-04:00 September 13th, 2018|Categories: Blog, News|Tags: , , , , , , , , , |

Don't be fooled by the quiet Change protestors, they’re out there in droves. If your business is looking to change phone systems, CRM systems, staff, locations or the way you do business, it can be a frightening time for many. Even for an advanced country like Canada, we are modest at best with our Change

June 2017

35 Canadian Innovations That Changed The World Pt 2: Sports

By | 2017-06-30T15:41:07-04:00 June 2nd, 2017|Categories: Blog|Tags: , , , , , |

Welcome to Part Two of BrantTel’s coverage of Canada’s top 35 innovations, celebrating Canada's 150th and BrantTel's 35th birthdays – (if you haven't read Part 1, click here) today we’re going to be talking about some of Canada’s contributions to sports innovations! Whether it is the Olympics or our unbelievable supply of Pro Hockey players,

May 2017

35 Canadian Innovations That Changed The World – Part 1

By | 2017-06-30T16:49:00-04:00 May 26th, 2017|Categories: Blog|Tags: , , |

In 2017, BrantTel is celebrating 35 years in business, and as we move close to Canada Day, we have been reflecting on the important aspects of life. There is a lot we agree on as a team, but there is one overarching truth that we couldn’t escape: Canada is pretty great. We figured: why not

March 2017

How to Proactively Avoid Downtime

By | 2017-03-03T11:29:58-04:00 March 2nd, 2017|Categories: Blog, News|Tags: , , , , , , , , , , , , , , |

Downtime: It happens to the best of us--no matter what tools we use. Many businesses faced serious challenges this week as Amazon’s AWS S3 Service went down. In instances like this, downtime can’t be avoided and comes with a real financial cost. But what about the rest of the time? Obviously, downtime is something to

February 2017

5 Best Practices for Web Chat (Whatever Your Business Size)

By | 2017-02-24T11:55:42-04:00 February 17th, 2017|Categories: Blog, Featured|Tags: , , , , , , , , , , , |

Web Chat has taken hold as the number one customer service improvement for the Enterprise in 2017, but let’s be clear: Web Chat is NOT just for the Enterprise! In fact, 81% of companies surveyed in 2016’s DimensionData Report plan to support web chat features within one year, if they don’t already. I mean, the

live chat software